Working at Generali
This company profile is managed by Generali Switzerland
My core values
OUR LIFE-TIME PARTNER AMBITION:
Our ambition is to be a Life-Time Partner to our customers, offering innovative, personalized solutions and deepening the relationships we have with our 61 million Generali customers worldwide. To do so we are working to shift more and more from a Product Seller to an Integrated Solutions Provider.
We want to embed Simplicity & Innovation with Empathy & Care
across the entire customer journey at all touchpoints and channels. This requires building relationship with our customers, creating tailored propositions that bundle protection, prevention and assistance, consistently delivering a delighting experience and becoming even more proactive in our interactions.
Each of our employees plays a key role in delivering the LIFE-TIME PARTNER Promise.
AN OPEN, INCLUSIVE AND CUSTOMER CENTRIC CULTURE:
We want Generali to be a company where people are open and inclusive; where everyone feels free to stand for healthy values, consistent behaviours and a common purpose.
Our purpose, “enable people to shape a safer future by caring for their lives and dreams”, is the reason why we exist and it inspires and motivates us. We have always driven our efforts with the intention to improve people’s lives. In an increasingly complex world, our ability to care and help people by offering innovative, personalized solutions will enable them to take decisions and shape a safer future for themselves, their loved ones, their business, their communities.
Our behaviours describe how we all want to do things and complete our tasks every day, they are our way of doing that makes us different from the rest. They are our commitment, as a community and as individuals. They are the way we want to measure how we achieve results.
OWNERSHIP: act with proactivity and passion for excellent performance
SIMPLIFICATION: make things simple, adapt quickly and take smart decisions
HUMAN TOUCH: partner with others, showing empathy and team spirit
INNOVATION: embrace differences to make innovation happen
Generali Switzerland operates since 1887 as insurance provider, offering all-round support to its customers. Last year we reached and overall result of CHF 194.2 million, representing an 8.5% increase compared to the previous year. Our successful results are driven by a strong aim to constantly improve while tailoring products and services to client needs, as well as strongly promoting digitalisation and a culture of innovation.
Among the most relevant projects, Generali Switzerland has launched in the past 2 years its in-house Innovation Garage as well as developed a sound Corporate Social Responsibility strategy.
Generali Group is a major player in the global insurance industry, operating since 1831 in a highly important sector for the growth, development and welfare of the people around the world. A multinational group with a global footprint, with more than 400 companies worldwide, we insure over 61 million private and corporate clients. Last year we collected over € 68 billion in premiums, making us one of Fortune’s largest companies worldwide.
With a solid organization, recognized for its technical excellence, we are an industry leader in terms of profitability and performance.